Privacy policy

Welcome to PN Healthcare!
We respect your privacy and want you to feel safe while shopping with us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website (the “Services”).

Our website and store are powered by Shopify, which helps us run our online store securely and efficiently.

Information We Collect

We collect the information you provide directly to us or that is automatically collected while you use our Services, such as:

  • Contact details – your name, phone number, email, shipping and billing address.
  • Payment information – payment method, card details, and transaction records (securely processed by Shopify).
  • Account details – username, password, preferences, and order history (if you create an account).
  • Usage details – how you use our website, including pages viewed, items added to cart, and your device/browser type.

We only collect information needed to process your orders, improve your experience, and communicate with you effectively.

How We Use Your Information

We use your personal information to:

  • Process orders and payments safely and deliver your products.
  • Provide customer support and respond to your messages.
  • Send updates and offers that match your interests (you can opt out anytime).
  • Prevent fraud and ensure security of all transactions.
  • Improve our website and services for a better shopping experience.

We do not sell or misuse your personal data. Everything we collect is used to serve you better.

How We Share Information

We may share your data only when necessary:

  • With Shopify – our trusted eCommerce platform, which securely handles payments and store operations.
  • With service providers – like shipping companies, payment gateways, or marketing tools that help us deliver products and communicate with you.
  • If required by law – to comply with legal obligations or protect our rights.

We never sell or share your data for profit.

Security & Data Retention

Your privacy and security are important to us.

  • All payments are processed securely via Shopify Payments or other trusted gateways.
  • We use encryption and security measures to protect your data.
  • We keep your data only as long as necessary to fulfill orders, comply with legal obligations, or improve our services.

Cookies & Tracking

Our website uses cookies (small data files) to:

  • Remember your preferences and improve your shopping experience.
  • Analyze website traffic and performance.

You can control or delete cookies through your browser settings at any time.

Third-Party Links

Our site may include links to other websites. We are not responsible for their privacy practices, so please review their policies if you visit them.

Contact Us

If you have any questions, feedback, or requests about this Privacy Policy, please contact:
📧 [Your Email]
📍 PN Healthcare, Madhya Pradesh

In short:
We collect only what’s necessary to serve you better, keep your data safe, and never sell it.